This privacy policy sets out how Bird-X, Inc. uses and protects any information that you give Bird-X when you use this website.

Bird-X is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Bird-X may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from October 1, 2011.

What we collect

We automatically create log files of user experience on our site.  Log files are not tied to personally identifiable information.  We use this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our customers find most appealing so that we can maximize your enjoyment of the site.

If you contact us to ask for further help, or if you make a purchase from our online store, we may ask you to provide the following information:

  • name and job title
  • relevant contact information including email address
  • demographic information such as zipcode, state or country
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Accurate processing of online orders
  • Internal record keeping
  • We may use the information to improve our products and services.
  • If you have given us permission to do so, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
  • We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  If you have set your browser to decline cookies, our site will remain fully functional.  However, it will not be able to identify you when you return, so if you have established an account you will need to manually type in your ID and password.

Google Analytics & Display Advertising Policy

Bird-X, Inc. participates in Google Adwords Remarketing in order to advertise online and to better match our potential customers with the products and services on our website.   Remarketing allows third-party vendors, such as Google, to show Bird-X ads on sites across the internet using cookies to inform, optimize, and display ads based on a user’s past visits to the Bird-X website.

Remarketing and Display Advertising is a widely used practice for e-commerce websites.  If you want to make the ads you see more interesting or more related to you and your interests, visit the Google Ads Preferences Manager.  To prohibit Google from sending your visit information to Google Analytics, you can download and install the Google Analytics Opt-out Browser Add-on.

Links to other websites

This website contains links to other websites. Please note that when you click on one of these links, you may be leaving the bird-x.com site and entering another website. These sites may independently collect or request information about you and therefore we encourage you to read the privacy statements of these linked sites, as their privacy policy may differ from ours.

Controlling your personal information

We do not supply, lease or sell information about our customers to anyone.  Occasionally, with your permission, we may email you to keep you up-to-date with recent product innovations or developments.

You may choose to restrict the collection or use of your personal information in the following ways:

If you have previously agreed to us using your personal information for Bird-X in-house marketing outreach, you may change your mind at any time by writing to or emailing us at customerservice@bird-x.com.

We will not share your personal information with any third party or parties unless we are required by law to do so.

Linking/Framing

You may link to this Site provided that you notify us in writing and agree to remove such link immediately upon request by us to do so. You may not link to this site in a way that results in this site being displayed in a frame on your site if the framing obscures any of the content of the page being framed.

Copyright and Trademarks

You should assume that everything you see or read on this Site is copyrighted unless otherwise noted.

The copyright in this site and the underlying files, which implement the features of the pages, are the property of Bird-X, Inc.. and its licensors unless otherwise stated. The reproduction or use of part or all of the content of this Site in any way (including without limitation viewing, down loading, printing and saving) is prohibited except in accordance with the following conditions:

You may download material displayed on the Site for internal corporate or for personal use only provided you also retain all copyright and other proprietary notices contained in the materials. You may not distribute, broadcast, modify, transmit, reuse, re-post, or use in any form the content of this Site, or use the content to build other databases without our written permission.

Whenever you reproduce or use any part of this site in accordance with these Terms and Conditions, you must include this notice and acknowledge Bird-X, Inc. as the source.

All content contained in pages that are linked to from this site does not belong to Bird-X, Inc.. and is the property of the respective owners.  Anything you transmit to us by electronic mail or otherwise or post becomes the property of Bird-X, Inc. and may be used for any purpose, including, but not limited to reproduction, disclosure, transmission, publication, broadcast and posting.  Bird-X, Inc. is free to use any ideas contained in any communication you send to us for any purpose whatsoever. 

The trademarks, logos, and service marks (collectively the "trademarks") displayed on this Site are registered and unregistered trademarks of Bird-X, Inc. and others. Use of trademarks from the Site is strictly prohibited without written permission.

Bird-X, Inc. reserves the right to revoke these permissions at any time without reasonable notice.